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Changing the law and not telling the public
ICBC is changing law(s) which will affect British Columbians without making those changes public knowledge or informing people, and then holding the public in non-compliance by soliciting hefty fees and unneccessary driving re-examinations and testing.
Update: June 8, 2004 - According to the Honourable Bryan Williams, Q.C., former Chief Justice of the BC Supreme Court, and currently the ICBC Fairness Commissioner, "The question of ICBC communicating policy changes has arisen before today and I have taken the position with ICBC that communications in this regard must be made ... " more
CASE IN POINT
Since the creation of the Motor Vehicle Act, people with BC drivers licenses have had five years to renew their licenses, and five years to renew after the license expiry.

In November 1999, ICBC changed the time allowed for a driver to renew a driver's license once it has expired. Under the old policy it was five years. Since November 1999 it has been three years. ICBC did not make the change to the law public and did not tell the thousands of people the change would affect.


The result of this change is that thousands of drivers who did not renew within the unannounced three year time limit have had to pay $125 and undergo re-examinations (the road test, the road signals test, vision test and to drive, a learner's permit) in order to have their driver's license renewed.

In effect, the public was labelled the 'wrong-doer', not ICBC - who collected the fees and conducted the unnecessary re-examinations knowing that the public could not have known of the change to the law since it had not been made public.

According to statistics provided by ICBC (below), it is clear that ICBC knew that a minimum of 38,000 people annually would be affected by the unannounced policy change:

	
		Year	Thousands
		1995	44,753
		1996	46,944	
		1997	38,526
		1998	53,757
		1999	57,142
These are people who would have abided by the five year requirement which was the only law known to the public.

Although the statistics supplied above are for the years 1995 - 1999*, drivers are still being forced to undergo the unnecessary driver re-examinations, road testing and hefty fee payments for the unannounced change.

* Due to the cost cited by ICBC to obtain the statistics for 2000 to present, "$16.50 per minute for mainframe computing time and $7.50 per quarter hour for programmer's time" and the time it took ICBC to provide the above statistics (nearly 1/2 year), the cost prohibitions are too great for Visit Vancouver to incur.
Lying to the public
ICBC staff and managers routinely lied to the public by telling people who complained that they had not been informed of the policy change that letters had been sent out and announcements were made in the media. ICBC has now admitted that no letters were sent out and no public announcements of the change were made. The public was not made aware of this change in policy.
ICBC fills their coffers
" ICBC reported net income of $225 million for the year ended December 31, 2003." - ICBC

No one knows exactly what was earned by ICBC and the Crown corporation's extortion on the public. If we look at the statistics obtained from ICBC for the years of 1995 to 1999 (above), over 200,000 British Columbians were affected, directly. We do not have the statistics from 2000 to present however the ICBC Service Plan 2003-2005, states that "On an annual basis ICBC performs over 1.2 million transactions relating to the issuance of drivers licenses and driver exams."

The report does not specify those licenses and exams which were and continue to be performed on an annual basis by keeping changes to the law from the public nor the profit to ICBC from the fees collected.

Since people who renewed after the unannounced change to the law had to pay a minimum of $125 each and a minimum of 38,000 people annually were affected according to ICBC's statistics above, it can be assumed that major additional profits were made by ICBC by not telling the public about the policy change.

Don't be surprised if you're next ...
Not only was the public lied to, but ICBC has also set a dangerous precedent: ICBC will change laws, not make them public, and make the public pay as a result of changes they were not made aware of. Once this precedent has been set, ICBC can continue to do this legally.

Over 3 million British Columbians are affected by ICBC'S laws, regulations, rules and legislation.
Visit Vancouver's Site Poll
Our site poll asks the question of site visitors "Does ICBC have the right to force compliance with unannounced laws/policies?"

5% say yes.
3% sometimes.
49% say no.
44% say never.

  93% agree that ICBC does not have the right to force compliance with unannounced laws or policies. 
JOIN US
JOIN US: We can stop the dangerous precedent that ICBC has set for changing laws and not making the changes public.
ICBC - stop the blackmail and lying.

ICBC, as a public, governmental, crown corporation, must be responsible to the public. Not informing drivers of policy changes and then making drivers pay for unnecessary road tests and driver re-examinations under the new rules is unjust, blackmail and wrong.

   Together    we stand
ICBC is banking on people's unwillingness to respond. Join us - over 3 million British Columbians pay for ICBC's services and 3 million people are a force to reckon with. Together we can insist on public announcement changes from ICBC and the provincial government. We demand an investigation into these corrupt ICBC practices on the unsuspecting public.

What if I can't be bothered doing anything to stop ICBC?
Then you really can't complain if ICBC pulls a fast one on you.

JOIN US: We can stop the dangerous precedent that ICBC has now set for changing laws and not making a changed law or policy public - then accusing the public of non-compliance and soliciting hefty payments and unnecessary driver and related examinations re-testing.
Join us Email our which requests an inquiry and that laws must be made public.

sign ICBC petition! New! Sign our petition

Join us Write to the Premier, ICBC Chairman Geer and         the Solicitor General. more contact info

Join us What is your MLA doing to address ICBC's misconduct?
   Contact your MLA and request immediate action and
     too.

Join us Spread the word to friends, family, associates
ICBC is banking on that

the public wont respond.

Join us Other ways you can join us .
4. Come Forward
ICBC lied to drivers by telling them that letters were sent out and the change was posted in the media. ICBC has since admitted that letters were not sent out and no public announcements were made. Have you gone through the unnecessary re-examinations, driver road test and paid the fees? Please contact us.
What you can do to put pressure on ICBC:
Email your friends this page info. Telling other people what's happening is very effective.
Spread the word !!!
Other ways to help

Phone
Premier Campbell
(250) 387-1715*

(*a free phone call
via BC Enquiry
at 604-660-2421)

Minister Rich Coleman:
tel 604-607-6200/
fax 604-607-6205

ICBC Fairness Commissioner,
Hon. Bryan Williams
tel 604-643-1213
fax 604-643-1200

Send an email to:



or email
our letter
Other articles:
· What does the Premier know?
· Minister Coleman, (responsible for ICBC portfolio), Questions to the Minister
· MLA/Minister of Finance, Gary Collins 'mums the word'
· Attorney General's Executive Assistant, Jason Kuzinski, "Breach of privacy?"

· ICBC Fairness Review process, " Is it really fair?"
· One person's ordeal

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